We collect only what we need to serve you well, and we treat your information with the same care we put into our products. This policy explains what we gather, why, and the choices you have.
What you share with us - Name and contact details - Shipping and billing addresses - Payment information (processed securely, never stored by us) - Email address for order updates and (with your consent) news - Order history and product preferences
What we gather automatically - IP address and device information - Browser type and version - Pages viewed and interactions on our site - Cookies and similar technologies (see below)
We use your data to: - Process, pack, and deliver your orders accurately - Keep you updated about your purchase and shipping - Send promotions and garden news you've opted into - Improve our products, site, and your experience - Meet legal and tax obligations - Prevent fraud and keep accounts secure
We do not sell, rent, or trade your personal information. We share data only with trusted service providers who help us run the store, process payments, and deliver packages — all bound by strict confidentiality agreements. They may use your data solely to serve you on our behalf.
Every transaction is encrypted with industry-standard SSL technology. We never store your full card number on our servers. Your payment details stay between you and our certified payment partner.
Cookies help us remember your cart, understand what's useful, and tailor what you see. You can manage or disable cookies anytime in your browser settings — though some features may work best with them on.
Depending on where you live, you may have the right to: - Access the personal data we hold about you - Correct inaccurate or outdated information - Request deletion of your data - Port your data to another provider - Opt out of marketing at any time - Object to certain types of processing
To exercise any of these, visit our Contact page.
We keep personal information only as long as needed to fulfill the purposes above, or as the law requires. When it's no longer needed, we securely delete or anonymize it.
Our site is for adults. We don't knowingly collect information from children under 13. If you believe a child has shared data with us, contact us and we'll remove it promptly.
We may refine this policy as we grow. Changes are posted here with a revised date, and continued use means you accept the updated terms.
For anything about your data or this policy, visit our Contact page. We're glad to help.
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