Refund Policy

60-Day Happiness Guarantee

We stand behind every bottle. If you're not completely happy with your purchase for any reason, return it within 60 days of delivery for a full refund — no awkward questions, no fine print.

Who This Covers

Our guarantee is designed for real life. Whether a scent wasn't your favorite, a formula didn't suit your skin, or you simply changed your mind, you're covered within the 60-day window.

How to Request a Return

Starting a return is easy:

  1. Visit our Contact page and share your order number and a short note on what happened.
  2. Our team replies with simple step-by-step instructions.
  3. We send you a free return shipping label — you pay nothing to send it back.
  4. Drop the package at the carrier and you're done.

Refund Processing

Once we receive and inspect your return, we process your refund within 5–10 business days. The money goes back to your original payment method. Depending on your bank, it may take a few extra days to appear — but it's on its way.

Free Return Shipping

Every eligible return includes a prepaid return label. Returning a product should never cost you a cent.

Eligible Items

All products are returnable within 60 days, provided they're in their original packaging and used as directed. Partially used items are welcome — we understand you need to try them to know.

Items We Can't Take Back

For safety and hygiene, we generally can't accept returns of items damaged through misuse, or returned after the 60-day window. If your situation is unusual, contact us — we'll find a fair solution.

Exchanges

Prefer a different scent or product? Reach out and we'll help you swap it. Exchanges follow the same friendly, free-shipping process.

Our Promise to You

A refund isn't a failure — it's how we earn your trust. If something's not right, we'll make it right, quickly and kindly.