We stand behind every bottle. If you're not completely happy with your purchase for any reason, return it within 60 days of delivery for a full refund — no awkward questions, no fine print.
Our guarantee is designed for real life. Whether a scent wasn't your favorite, a formula didn't suit your skin, or you simply changed your mind, you're covered within the 60-day window.
Starting a return is easy:
Once we receive and inspect your return, we process your refund within 5–10 business days. The money goes back to your original payment method. Depending on your bank, it may take a few extra days to appear — but it's on its way.
Every eligible return includes a prepaid return label. Returning a product should never cost you a cent.
All products are returnable within 60 days, provided they're in their original packaging and used as directed. Partially used items are welcome — we understand you need to try them to know.
For safety and hygiene, we generally can't accept returns of items damaged through misuse, or returned after the 60-day window. If your situation is unusual, contact us — we'll find a fair solution.
Prefer a different scent or product? Reach out and we'll help you swap it. Exchanges follow the same friendly, free-shipping process.
A refund isn't a failure — it's how we earn your trust. If something's not right, we'll make it right, quickly and kindly.
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